International human resources management 'Hilton Hotel' Essay

International human resources management 'Hilton Hotel' - Essay Example They use a number of mixed models in their management, which include: - 1. Harvard model developed by David Guest (1987,1989,1986b, 1991) this model four policies are defined and are applied in this hotel they include; - a) Strategic integration - Hilton hotel integrates human resource management issues into its various strategic plans that are aimed at more developed and improved services. b) High commitment to pursue agreed goals- the hotel demonstrates very high commitment to its effort of achieving set goals this are shown by both the employees and the management itself. c) High quality of goods and services provided which include management of employees and investment in high quality employees. d) Functional flexibility with capacity to manage various innovations. 2. The matching model of Human Resource Management Fiedler (1964) asserted that the human resource systems and the organization structure should be managed in a way that is congruent with organizational Strategy and that the strategic human resource concepts and tools needed are fundamentally different from the stock in the trade of the traditional personnel administrator. This is exactly what Hilton hotel practice; its managers are committed in weighing human resource issues with the same level of attention as they give to other functions, for example, finance marketing and production. The model is highly achieved in this London branch of the Hilton hotels (Fox, 1973) The hotel integrates business and human resource strategies which yield better results, set business targets are thus achieved and the best human resource strategies applied It has adopted a very coherent approach for provision of mutually supporting and integrated human resource policies and... The employees of Conrad hotel undergo training regularly, their own training manager conducts this in their boardroom and at times they attend various seminars and workshops in the neighboring cities, countriesÐ ± and continents. Besides, they invite expatriates to come and train their employees. To meet the daily recruitment needs at Conrad hotel the personnel and Training manager uses Hcareers a site that offers the excellent tool for attracting the right candidates. The website recruitment ensures speed in recruitment. The manager normally uses the external recruitment sources for supervisory and management positions. The approach in customer skills is applied and candidates from reputable sources are recruited. These give a perfect solution to everyday recruitment needs at the Conrad HotelÃ'Ž The mode of recruiting workers at this hotel is purely through merit where applications are invited from any potential applicant in the nay corner of the globe. A panel of officials goes t hrough the application letters who later shortlist the successful candidates for the interview. Selection is based on the interview results where the best candidate is picked. He goes through massive training until he becomes well equipped in laying out duties. The current staffing trend is not geographically well spread because most of the employees of the senior management level i.e. Accountants, Marketing managers, human resource manager, and personnel manager among others are from a given particular region. (Thomas & Walker, 1993)